Warranty & Return Policy
All products have a limited lifetime warranty against defects and workmanship. We check every item for quality, consistency, and completeness prior to shipping, but in the event you receive a product that is not up to par or that fails during use we will replace it at no charge or refund your original purchase price. Please contact us at [email protected] or with the contact form below. This warranty does not cover malevolent abuse, modification, or improper installation, or improper use of the product.
Manticore Arms has a 30 day no questions asked return policy. If you are not happy with the product in any way we will take it back and refund you, no questions asked. (Yes, you can try it out and if it does not meet your needs, you can still return it! We are confident in the quality and performance of our products.) The customer is responsible for return shipping cost to us. Please contact us at [email protected] or use the contact form below.
PLEASE DO NOT SHIP BACK WITHOUT CONTACTING US VIA EMAIL FIRST!
747 Herra St Unit A Elburn, IL 60119
Payment, SHIPPING & DELIVERY
Manticore Arms currently accepts Visa, Mastercard, and Discover Card through our website. If you have any questions at all about this process, please feel free to contact us at inf[email protected] or at the contact form above.
All products are shipped USPS Priority with Delivery Confirmation and Insurance. We have found this is the quickest and most effective way to get our product to our customers. You will receive an email with your tracking number, if you do not receive it please check your spam folder. Products are typically shipped within one business day of order placement (i.e. order on a Tuesday, ships on Wednesday, order on a Friday, ships on Monday).
MANTICORE ARMS, INC. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate, current applicable tax law, and the location to which the order is being shipped. Manticore Arms, Inc. is located in Illinois, and all orders billed to an Illinois residence will be charged Illinois State Sales tax.
Due to current United States ITAR restrictions and regulations Manticore Arms is unable to ship product internationally to private individuals, nor can orders be shipped using a freight forwarding service. This includes shipments to a U.S. address for an individual known to be living outside the U.S. Any attempt to place an order to bypass these restrictions and regulations will be cancelled, and if necessary the proper authorities will be alerted. Sorry, we agree this sucks, and we didn’t write the laws, but we are required to follow them.
For shipping to Canada, Manticore Arms recommends Aztech Armory: www.aztecharmory.com • Email: [email protected] • Phone: 928-302-0995
For individual orders outside the U.S. Manticore Arms recommends Gibraltar Arms: www.gibraltar-arms.com (A Contact Page is on the Gibraltar Arms website)
For distributor, reseller, and wholesale orders outside the U.S. Manticore Arms recommends Civil Arms: www.civilarms.com • Email: [email protected] • Phone: 207-560-9402
Wholesale and Distribution
For Dealer purchases at wholesale pricing Manticore Arms recommends:
2nd Amendment Wholesale
www.2ndamendmentwholesale.com • Phone: 855-434-2486
Zanders Sporting Goods
www.gzanders.com • Email: [email protected] •Phone: 618-443-2400
Email: [email protected] • Phone: See RSR Group website for regional sales phone numbers